Shipping policy

National Delivery Information

Delivery Information
To make it short and simple, all our national deliveries are delivered via our palletised distribution. Simply put, your item is strapped onto a pallet and delivered outside your property (as close to the front door as possible). They are not able to bring the item inside your property.
Our alternative service, which is a man and van team, are able to deliver inside the property depending on location (usually 120 miles from Leicester), however this service Handling time 2-3 days Transit  can take up to 5-10 working days and may carry an extra charge. For American Fridge Freezers, our man and van team will only bring the item inside the house if there is a big enough space. They are unable to take doors off. If the American Fridge Freezer or any product doesn't fit through the door, they will leave outside the property OR in a safe place like a garage.
If you do have ANY questions on a long distance delivery, please call us on 0116 2710320 option 3.
Our pallet delivery service includes a courtesy call a couple of days before to plan the delivery to a specific date and time. Please provide your contact number as without this we can't proceed your order to dispatch.
If you item arrives damaged on a pallet, REFUSE the delivery and the pallet company will take it back. This very rarely happens (usually 1 in 1000 deliveries).

note : We have options available to  Local delivery within a 15-mile radius and install the items you purchase for an extra surcharge. If all piping is available within the vicinity and working, we can install the washing machine for an extra £10 and take away the old washing machine for an extra £5. ONLY WITHIN 15 MILE RADIUS.


 If the item purchased is going upstairs, please let us know as an extra charge may occur is a 2 man delivery team is required.

Bargain Buyz offers FREE Delivery on all appliances over £500, anything under will require £19.99  for delivery.



Bargain Buyz deliver between 7am and 7pm Monday – Friday (excluding Bank Holiday).

Bargain Buyz deliver across most of the UK, however there are certain places that we are unable to reach and therefore we will send the appliances on pallets. Please see the list below of areas Bargain Buyz cover and areas where appliances will arrive on pallets.


AL, B, BA, BB, BD, BF, BR, BS, CF, CR, CT, CV,CW, DA, DE, DN, DY, E, EC, EN, GL, GU, HA, HD, HG, HP, HR, HX, IG, L, LS, LU, M, MK, N, NG, NN, NP, NW, OL, OX, PR, RG, RH, RM, S, SA1- SA4, SA10-SA15, SE, SK, SL, SN,ST, SW, SY, TF, TW, UB, W, WA, WC, WF, WN, WR, WS, WV, YO,


All Appliances bought in these areas will be delivered by Bargain Buyz carefully selected carrier and all of the appliances will arrive on pallets.

AB, BH,BL, BN,CA, CB, CH, CM, CO, DD1 – DD5, DG, DH, DL, DT, EH, EX,  FK, FY, G, GY, HU, IP, IV (excl IV40 to IV56), KA (excl KA27 – KA28), KT, KW1-KW14, KY, LA, LD, LL, LN, ME, ML, NE, NR, PA1 – PA19, PE, PH1- PH14, PL,  PO, SA16-SA73, SG, TA, TN,   SM, SO, SP, TD, TQ, TR (excl TR21), TS,WD


All Appliances bought in these areas will be delivered by Bargain Buyz carefully selected carrier and all of the appliances will arrive on pallets.

As much as Bargain Buyz would love to cover every area, there are just some places we cannot reach even with pallets. 

Please see below a list of areas we are unable to reach:

Aberdeen, Inverness, Kirkwall, Paisley, Perth, Outer Hebrides, Galashiels, Bute, Dundee, Fife, Shetland Islands) Isle of Man, Isle of Sky, Isle of Wight, Isle of Harris, Isle of Arran, Isle of Mull, Islay, Jura, Northern Ireland, Ireland, Jersey and Guernsey.

About Delivery

Shortly after you complete your purchase, a member of the Bargain Buyz team will contact you to arrange a day for delivery. They will do all they can to arrange the best day for you. Please make sure you leave a valid contact number so they can contact you.  Without a contact number, Bargain Buyz are unable to send the item out!

Please note: ALL deliveries including pallets will be delivered by a single delivery driver. If you require a 2 man services, please contact Bargain Buyz and we will do everything we can to help you.

Please note: Bargain Buyz will make every effort to protect your appliance and furniture from damage, but it will be down to you to make sure all ornaments or furniture are protected. If you are worried about your flooring, please cover it up or let the driver know and he will be able to assist as much as he can.

Please note: Bargain Buyz offers FREE Delivery on all appliances over £500, anything under will require £19.99  for delivery.

Please note: Bargain Buyz offer a quick and easy return process, however please check the item will fit inside your property before purchasing as you will have to pay a return cost and original cost if the item does not fit.

Please note: Bargain Buyz and the third party courier company always try their best to arrive on time without delay, however on the rare occasion where there is an issue with delivery Bargain Buyz is not liable for any loss of earrings due to late or delayed deliveries.

Pallet Deliveries

Bargain Buyz have carefully selected a courier company to deliver all of their pallets. The lorry that will be used to carry your appliances can be up to 18.5 tonnes so please make sure this type of vehicle will fit down your road.

Please bare in mind this will be a door to door service as the driver is not insured to enter your property, so please have somebody to help you if you need to. The delivery driver will take it off the lorry and leave it outside your property.

The items will arrive on a pallet packaged and will be shrink wrapped. When delivery takes place you must un-pack and FULLY CHECK the item. Please do not sign if you are unhappy with the item you have received.

Bargain Buyz will do absolutely everything we can to protect your appliances, so in the unlikely event the item arrives damaged, please refuse the item and do not sign for the pallet.

Next Day Delivery


Bargain Buyz offers Next Day Delivery, but ALL of these orders will arrive on pallets, which will arrive with a third party Courier Company. Please have someone ready to help you as the driver is not insured to enter your property. 

  • Please note Next Day Delivery is only available Monday – Friday (excluding bank holidays)
  • Next Day Delivery is available if payment is completed before 1pm. All Next day deliveries will arrive on pallets through Bargain Buyz’s third party courier company.
  • Estimated times of arrival are available
Delivery Exclusions

Delivery Exclusions: Scottish Highlands and Islands of Scotland. All Offshore deliveries including Northern Ireland, Isle of Man, Isle of Wight and Isles of Scilly. We are happy to quote you our delivery costs to the areas not covered by our Standard Delivery service - Call 0116 2710320 and we can give you the current courier shipping rates.

Click and Collect

Collection Information

If you want to place an order for collection, we will call you within 24 hours to confirm which branch your item is in. Please leave the correct contact number to avoid any delays or going to the wrong branch.


Please bring your receipt and some ID in order to avoid any problems with releasing your order.


Please ensure you have a suitable vehicle for collection, our team are on hand to help pack, wrap and load the item for you.


Our opening times:
Monday to Friday 10am - 6pm
Saturday 10am - 5pm
Bank Holidays: 10am - 5pm


For any questions please call 0116 2710320.

Additional Delivery Information

Delivery of Your Parcel

Your order will be delivered by one of our authorised Parcel Couriers. We will only deliver goods to the address on the order. All items delivered will require you or someone responsible to sign for the delivery.

If you are not in, the courier will leave a card. Please either re-arrange your delivery with the courier or arrange a collection from their local depot as detailed on the card. If this is not done ASAP the item will be returned to us and a re-delivery charge will apply.

Signing for your Goods

Please inspect goods and packaging on delivery any damage to the packaging or product must be noted on the delivery note and notified to our customer services team (by email) within 48 HOURS from delivery. Missing or incorrect items or any other issues with your order must be noted on the delivery note before signing and you must notify us (by email) within 48 HOURS from delivery. Claims for damage after this time cannot be accepted.

IMPORTANT: Please open all packaging carefully - we recommend that you keep the original packaging for a period of time in case the item needs returning.

Important Information

Cut off time for delivery is 2pm. I.e. if an order is placed on Monday 3pm, for local, we will deliver on Tuesday / Wednesday. If an order is going to another part of the UK, and the order is placed on Monday 3pm, we will deliver between Thursday – Tuesday the following week.

Damages: We want you to be absolutely satisfied with your goods. As majority of our items are ex-display & graded, they will have cosmetic marks, which do not affect the performance of the appliance. However, if on delivery, there is additional damage to what has been told and affect the performance of the appliance please inform us so we can arrange a collection & refund or replacement (like for like or the same).

Any incorrect orders must be dealt with before delivery as once the goods are delivered, there is a surcharge of £55 to return the item or you must return the item in original condition to our warehouse.

Incorrect Delivery: If we supply you with a product other than the one ordered, it is important to notify us of any incorrect goods supplied within 2 days from delivery. We will be happy to collect and exchange for the correct model provided the returned item is complete and as new with box and packaging.

Goods Lost in Transit: Once we have given you a dispatch and expected delivery date, it is important to notify us of undelivered goods within 2 days from the expected delivery date.

Our Delivery Companies will hold orders for no more than 5 working days - after which if they are unable to deliver to you (due to no fault of ours or our delivery company), they will return the goods back to us and any associated delivery / return / re-delivery costs charged to you

Damage to your Property: Whilst the delivery is to doorstep only, the couriers are normally helpful and can assist to room of choice. However, this will be at your own risk and claims for damage cannot be accepted should you ask them to assist by moving an item into your property in such a way. If this is not acceptable, please do not ask them to bring the item in.

Additional Storage: We only hold orders at our Leicester Warehouse for a maximum of 4 weeks without charge.