All of our appliances come with a United Kingdom Functional Warranty. This warranty is usually for a 12 month period (unless otherwise stated in the item description). This warranty is a domestic warranty only (absolutely no commercial use is covered at all).
When an item is delivered to you, you are asked to FULLY inspect the item before accepting it. You will be given ample time by the delivery driver to do this and then asked to sign a delivery note. Please FULLY read this note prior to signing it. It is important to do this as we will not enter into negotiations regarding cosmetic marks after this note has been signed. Notification must be made within 48 hours of receipt.
If the item is under its warranty period and the item is faulty, we will fully cover all parts and labour costs or supply an alternative product or refund. This decision will remain at the companies discretion.
Items deemed to be "misused" or "tampered with" will have their warranty classed as "void".
Depending on the item and nature of the fault, a repair may be carried out on your own premises or at All Your Appliances from Secondtek's repair facility. This will be at the companies discretion.
The company bears no liability or responsibility for faulty plumbing or connections.
The company does not accept any liability implied or otherwise for loss of earnings, due to delays on delivery.
The company does not accept any liability for any installation, un-installation charges that the buyer may incur. Please ensure you only book these once the item is in your possession.
Under the consumer rights act 2015, you have the right to cancel the order within 7 days of receipt. We double the time of this due to the nature of some our appliances and now allow 14 days.
Return postage is the buyers responsibility for cancellations.
If the item has already been delivered it must be unused and in its original packaging with all accessories included. If you require us to collect the item then we will charge carriage at our standard rate.